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Non-Emergency Patient Transport Services

A Non-Emergency Patient Transport service (NEPT) is provided for patients who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments.

The service is not provided to people who want transport for social or financial reasons, or for those who are able to travel on public transport or by other means to get to their healthcare provider.

The service is totally separate from the emergency ambulance services.

You could be entitled to use the service if you are registered with a GP in Shropshire or Telford & Wrekin, and have been referred for a hospital or another medical appointment. Patients will be assessed on their suitability using a short and simple series of questions to ensure fair and consistent access to the service.

Medical Services are the provider of NEPT services in Shropshire. To contact them direct, please call: 01743 762650

Or to visit their website; for the FAQs see this link

A PDF copy of their Patients’ Leaflet is available from Transport Services page on the Hodnet Medical Centre’s website.

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